Short and sweet
Thanks to the cooperation with NemoVote, UFO e.V. was able to conduct a digital vote with a record turnout and increase member satisfaction. Easy access, fast support and a solution tailored to the union's needs significantly simplified the voting process and boosted member engagement in the long term.
In 2024, major media such as ARD and n-tv reported on the UFO e.V. cabin crew ballot, which served as the basis for successful warning strikes. UFO is the specialized trade union for a high five-digit number of flight attendants in Germany and represents their professional and collective bargaining interests.
Why a digital ballot was necessary at UFO
After months of unsuccessful collective bargaining with Lufthansa and Lufthansa Cityline, the UFO statutes provided for a digital ballot. This was intended to involve members regardless of their location in the event of prolonged industrial action. As many members travel around the world, an online ballot was the ideal solution to ensure a high level of participation.
NemoVote as a digital voting solution: advantages and functions
After a careful review of various providers, the UFO opted for NemoVote. In addition to the balanced price-performance ratio, the personal contact with the NemoVote team was particularly convincing. "NemoVote is a young, dynamic team that responded to our needs and enabled transparent, customized digital voting," reports Sylvia De La Cruz, Head of Project Management at UFO e.V.
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Setup and support: a quick start
Voting was set up in a straightforward manner. The UFO provided the key data and voter lists, and NemoVote set up a personalized voting page within a short space of time. To make access easier for members, NemoVote also took care of sending out the access data. This uncomplicated process ensured a quick and smooth start.
Historically high voter turnout thanks to simple online process
The digital vote was very well received by members. The easy access from anywhere in the world and fast support in the event of login problems were particularly appreciated. With a high five-digit number of voters, the UFO achieved a historic voter turnout. Regular communication via newsletters and social media further increased the level of participation.
Recommendations for other trade unions on digital voting
For unions planning digital voting, De La Cruz says user-friendliness, fast support and transparent pricing are key. She advises them to define their own requirements precisely and carefully examine various offers: "In the end, it's the details and the right chemistry with the provider that count."
Outlook: Login process and further improvements to NemoVote
Based on the experience gained, NemoVote is planning to further simplify the login process with a single sign-on solution. The aim is to make the voting process even more user-friendly and efficient for everyone involved.
Conclusion: Successful digital union elections with NemoVote
"Working with NemoVote was the right decision for us," summarizes Sylvia De La Cruz. The user-friendly and efficient solution has significantly simplified the election processes and increased member satisfaction. With NemoVote, the UFO is relying on a future-proof, digital voting platform that enables simple, secure and inclusive union elections.
The interview was conducted with Sylvia De La Cruz in consultation with the Executive Board of UFO e.V.
About UFO e.V.: Trade union for cabin crew
The Independent Flight Attendants' Organization (UFO) is the trade union for flight attendants in Germany and represents the professional and collective bargaining interests of over 30,000 cabin crew nationwide. The union is committed to fair working conditions and campaigns for the rights of cabin crew, particularly in collective bargaining.